English Customer Service Advisor
Praca: małopolskie i okolice
Capgemini Polska Sp. z o.o. – Ogłoszenie dodane: 18 paź 2012
• Undertaking initial diagnostics of the incident, using the tools available and resolving as many as possible on initial contact,
• Accurately recording and classifying all incoming incidents with the appropriate priority, category and incident summary details or error messages.
• Proactive flagging incidents where no knowledge solution was found,
• Accurate and timely hand off to other resolving teams.
What we offer:
• Interesting and stable job within an international team,
• Competitive salary with an attractive benefits package,
• Opportunity to develop your career with one of the world’s most respected IT companies,
• Friendly working atmosphere….